The Inspidoes not have a microphone array. If you just bought then your model might be the Inspithat came out in early 2015. In this case I didn't do a restart and it worked anyway.Hello. Click the "Enhancements" tab (this is where is deviate from IsabelQuintana) Click "Additional Device Properties" over on the right under "Ouput" click "Device Properties"
W10 is very similar to what IsabelQuintana says, but slightly different on my desktop: I've now shared the music normally with my other PC. I restarted the laptop - I don't know if that is needed in reality. click "Advanced" in small blue type at the end of the text scroll down to "Enhance audio" (this is off by default on my laptop) scroll down to "All sound devices" and click it go to control panel (easiest is windows-key + i (you may need to click 'settings' next) - alternatively click windows on the taskbar, and click settings in the middle of (my) display) The music played for 5 seconds and then cut out. The Dell person took control of my laptop and installed drivers. I called Dell and described my problem and this solution. They uninstalled and reinstalled RealTek drivers. In this case i do not believe Zoom will be able to fix this issue. Zoom does not separate audio tracks into music and verbal, and because they are not separate, this indicates to me that another application or windows settings is canceling out some of the audio. Their assessment is: In this case I would recommend looking into the windows settings with Microsoft if possible. Zoom 2nd tier support said it was not a Zoom issue. request ( #15639354 ) We worked together and gathered logs. Just can't hear shared music or play my own background music while in a Zoom meeting. The speakers and headset both work fine for music, video games, everything else. Clearly I am missing some Zoom or Dell AI-noise cancelling setting. This only happens while in a Zoom Meeting.
I can barely hear it even when I mess around with app volumes in the Volume Mixer. For example, trying to play Spotify or Youtube through my headphones to create my own background music for the Dungeons and Dragons. Surely there is some setting that is automatically detecting and muting the music? Does anyone with a Dell G15 have issues with music on zoom? In System -> Sound -> Volume Mixer I also select the correct output device (Headphones usually) and input device (external Snowball microphone usually).Īlso important is, when I play my OWN music on my laptop while in a Zoom meeting, it is garbled and choppy and extremely distorted. I can hear their voices, but not the music. To be clear, I am not trying to share my audio. Yes, I have set Audio Profile -> Background noise suppression to "low". Then it is automatically muted by something. SOMETIMES I hear it for a moment when I connect. No combination of selected speaker (Speakers Realtek Audio, Same as System Speakers Realtek Audio, or Headphones) and selected Microphone (Microphone Array AMD Audio Device, Same as System Microphone Array AMD Audio Device, or Blue Snowball) allows me to hear the shared music. Yes, I have made sure to select the correct output speaker and input headphones, in both desktop client settings and in the actual meetings. Any combination of base system, headphones, external microphone, I can hear my friends' voices but cannot hear the music. This happens when I use the base speakers and microphone on the laptop, or when I use a Snowball external microphone and headphones, or when I use airpods. It is as though some setting is automatically muting the music. I can hear my friends voices perfectly fine. Someone other than host tried sharing music. Everyone else can hear the music perfectly. I can hear everyone speaking, but cannot hear the music. I play weekly Dungeons and Dragons via Zoom where the host shares music with us.